Case Study
Nearshore Project
Improving support of the company's software
![Tester making sure the client's software product is as efficient as it can be before being released](https://www.alter-solutions.be/hs-fs/hubfs/1050x700_casestudies_eschbach_suporte_software.webp?width=450&height=300&name=1050x700_casestudies_eschbach_suporte_software.webp)
The client
Industry
- Technology
- German-American company founded in 2005, in Germany
Challenge
Making the process of supporting the company's software/product more efficient, ranging from maintaining it to new implementations.
Solution
Increasing the company's software maintenance and support teams. Additionally, creating a support team to implement new features for the stacks transformation/migration process.
Methodology
Improving the renovation process, increasing teams’ capacity, as well as opening a new geographical location for the company to operate in.
Resources
- Back-end and front-end Developers;
- Management and risk profiles: Tech Leads and Testers;
- Infrastructure Consultants: DevOps.